GRANTS PASS, Ore. (AP) — One of the largest employers in Grants Pass is planning to lay off dozens of workers starting in late April.
Performant Recovery notified the city up to 60 workers will be included in the layoffs and 31 employees who were previously furloughed also will not be coming back, the Daily Courier reported. The losses mark a significant reduction in the company’s workforce that was listed at 400 as recently as seven years ago.
Performant collects on defaulted student loans and other debts. It's part of a larger company called Performant Financial Corporation headquartered in Livermore, California.
In a letter to the city and state, Julie Snyder, human resources director for the corporate parent, blamed the layoffs on the pandemic and changes in federal student loan processing.
“While we are actively exploring strategic options that may provide continued work opportunities for some employees, we cannot guarantee that these opportunities will materialize,” she said.
Snyder did not return calls from the newspaper seeking comment.
According to a breakdown of the job reductions, 27 of the 60 layoffs are “customer care representatives.” Of the 31 furloughed employees, 20 had the same job title.
The rest of the layoffs include division managers, a director, various specialists, analysts, and a receptionist.